See how we take care of our customers' experience with reliability, top quality and more
My son dropped his ipad which cracked the screen and affected the image in parts of the screen over Christmas. He was right in the middle of revision for his GCSE mocks and had all his notes saved on the device plus all the revision materials provided by his school. At that stage we didn't know that exams would be cancelled because of the lockdown so it was a pretty anxious situation. We contacted Apple to organise a repair who advised us that we would need to mail in the ipad and they could not guarantee with Christmas holidays how long it would take to return it. We took it to Putney Tech instead who were just brilliant, working late into the evening to make sure it was repaired by the following day. We really couldn't have been happier and more grateful for the level of service.
~ Helen D
Best repair shop ever. I had the unluck of accidentally dropping my phone in water. It worked for that evening but then water damage set in which destroyed the screen and electrical components within the mother board. I went to ismash and the shop i bought the phone from but noone wanted to touch it. My phone is a import A71 so trying to source the parts was hard and the UK version parts are not compatable. Putney Tech was able to source a Asain version of the phone and take the correct parts out to rebuild my phone. This job was finished within 24 hours. I was very impressed and grateful as i had pictures and data which i had not backed up as my gmail data memory was full so its was upsetting to think could of lost memmories. But Putney Tech did a great job and I lost no data. Thanks again.
~ Adam C
I had a 12 pro max that I thought was broken and was unfixable! I quickly went to the high street hoping to find someone that could fix my screen but they charged around £150 so I suddenly remembered putney tech!! Ans how great he was last time- so I went and it turns out my screen was fine, it was my screen protector that was cracked!! My total became £10 only!!! From £150 to £10!!! The shops were trying to scam me omg I dodged a bullet because of how good he is! God bless him, honestly the best tech shop and the only one that wont try to scam you! Very honest and nice man mr.Zahid, thank you so much bless you !!❤️❤️
~ Alaina A
Sod’s Law, my sons PS5 broke down just before Christmas, we all know what kids are like when it comes to their PS5 not working , End of the world,.add to that , id just bought him VR2 for Christmas . Nightmare. I Phoned Samir on a Saturday, brought it down the same day, and collected it on Monday, it was ready for collection on Sunday. I collected and went on my way, 1 minute later I realised I’d left my phone in the shop, I turned around to go back and I saw Samir running towards me with my phone. That tells you everything you need to know about the man. Highly recommend
~ Nicholas K
We had power failure on a top of the range HP desk top computer only two and a half years old and used for academic research. This should not have happened. Zahid diagnosed multiple problems, gave us clear explanations and estimate of cost, and was very patient with my worried phone calls. He ordered a new processor, repaired the computer and returned it with all our data intact and software installed. Our data was fully backed up but it was great to have the computer returned just as it was before it blacked out.
~ Evelyn C
Excellent service and communication, he will go above and beyond to help you out. Shop accepts card and/or card. They will also recycle any e-waste from the repairs, such as broken screens.
I've been twice to resolve two separate phone related issues:
- The first time was for a dead phone where he spent a great deal of time attempting to diagnose and repair the issue, exhausting all possible options in doing so (including motherboard-level repairs). Alas there was nothing which could be done for that particular device and he held true to his word on "no fix, no fee" despite the time and effort invested.
- The second time was for a screen replacement which was done quickly, flawlessly, and retained the factory seal.
The owner is very open and communicative about progress regarding the progress and any problems, and will usually provide a temporary phone whilst yours in in the shop.
I have a lot of trust in Putney Tech, he obviously cares about customers and their devices so I will certainly be returning with my tech in future.
~ Vince R
I am very satisfied with the service.
I needed to change the battery on my iPhone, which had swollen after being repaired less than 6 months ago at Putney electronics on the high street.
I had the new battery changed in front of me in about 10 minutes while the store owner explained to me about cheaper batteries and original ones.
He showed me the one he installed has a 12 month warranty and it was the same price I had payed for the previous one which became swollen in a few months and in consequence cracked my screen.
I recommend the service and I would return in the future. I will also update this review after a few months to include the performance of the battery after being used, so far it’s brilliant.
Thank you.
Update after a year: the battery was still running, it had not swollen nor completely lost its purpose. It wasn’t the best though but I suspect a repair battery life is not too long, my phone was too old and combined with charging it overnight might have affected its use. So I ended up changing my phone.
~ Aline B
Im a regular custemer at this shop the help they provide is outsdanding further more the honesty in this shop is as if your walking to one off your famely memeber. I have NEVER had a problem once i walked in to the store the boss man always tryes his best to solve all the issues with so much care and atention to detail also making sure i fully understand whats going on what im trying to say is that this shop is outstanding with its custumer sevice and its helpfulnes.
~ my t
This place comes highly ranked on Google and trust me they don't disappoint, I live in East Putney and needed a screen replacement, after a long search I stumbled on to this place and was not disappointed, the advise was spot on and reasonable as well...the owner even helped me with some after-sale query which was very thoughtful..
I highly recommend this place and trust me this after alot of research...you won't be disappointed..
~ Alexson F
This is the second time we have gone to Putney Tech in a panic with a broken device and again we were really happy with the advice and service we got. Our son's iphone 8 needed a new screen and back and the cost of replacing at other outlets was going to be more than the value of the phone. it was fixed quickly and so well the phone looks as good as new now. Brilliant!
~ Zhong X
This was the most positive experience I could possibly have with fixing my phone! Such a friendly, helpful and professional service. An express turnaround was offered, as I was nervous about not having my phone overnight, which I was incredibly grateful for. The shop stayed open 15 minutes longer just for me! Thank you so much again for all your help :)
~ Helen D
I’ve had a few issues with phones in the past so always a bit nervous when I get a new phone. I needed a new case and screen protector from Putney Tech on this occasion, being my first visit and had a great experience. Very friendly and helpful staff member plus educated me on other useful things needed to improve my phone knowledge. Will be back 👍🏼
~ Chris B
I came here to change my Mac book screen which was broken and Samir was such a helpful person , he change the screen and everything was fine but after 2 days a line appeared on my screen I brought back my laptop and Samir change the whole screen without asking any questions, I’m happy and I will be back again.
~ Sareh Z
Zahid is a tech repair genius. Very helpful and excellent speedy repairs. I only go to him as I value his honesty and efficiency. I don’t bother going anyway else in Putney as all the other repair shops send their challenging repairs to Zahid! And Zahid is extremely fair with pricing repairs. A brilliant service!
Thanks Zahid 😊 🙏🏼
~ Anu P
I can't speak highly enough of Putney Tech. As someone who smashes their phone screen a lot it's an absolute dream to find somewhere reasonably priced, pretty much always available for on the spot jobs, can-do attitude to everything and all around good guys. I bring all my friends and family here and they're always amazed aswell.
~ Nathan O
Putney Tech is my go-to for printing. They are the cheapest printer in the area (50p per page) and the process is very quick and straightforward. You just connect to their printer on your phone and it prints.
They are under new management and they have tidied up the shop, making it much more presentable and nicer to be in.
~ Niraj D
This company is the best you can find. They stayed with me and sorted out all the little teething problems that come nowadays with hi-tech kit. I cannot recommend them enough they are just terrific I want to thank them very much for their help, without which I would still be trying to set up my printer thank you very muchZahid
~ Bryan O
I have been to the shop twice now to replace broken cables for Mac and iPhone and, each time, Samir has suggested much stronger and better replacements. I do like to buy local and from independent outlets, which sometimes means paying a bit more. However, I found his prices actually beat those I was looking at online, so it was a no-brainer!
~ Simon F
thank you for great professional service
Needed an urgent fix for my S22 ultra
Samsung phone , with a cracked screen. New screen ordered from Samsung came in overnight and replaced in only 90mins. Check them out before you go anywhere else. Guarantee you won't be disappointed . excellent
~ Roger S
Polite, extremely helpful, fixing my dead phone within an afternoon. They went the extra mile to find parts in time for me to have my phone the same day and at unbeatable price as well. I would definitely go back and recommend their services to everyone. Trustworthy most of all! Very professional 👏
~ Nancy B
Went in thinking I would need a new battery and screen, but he was amazing and showed that actually a new battery wasn’t needed (so saved me £50!!) and did a new screen immediately. Also gave me a great deal on a new case. Couldn’t recommend enough, 100% go here.
~ Nell C
Had a simple issue xharger wasnt working that turned into a bit of a nightmare as other issues never any question of extra money . Was work phone went out of there way to get it back same day and solved the issue . Very impressed went above and beyond to help definitely recommend
~ alex l
Harris was incredibly helpful and informative. He was very knowledgeable about all the issues I need help with to complete a project I am undertaking at the moment. Excellent and thoughtful service with a 😊.
~ Elizabeth C
Excellent service. I dropped my MacBook Pro last night and it stopped working. Thought I'd give this new kid on the block, Sameer, a try. Within an hour he fixed my MacBook and for a reasonable fee. Very happy.
~ Ramin F